Frequently asked questions

1. What makes LOYL Legacy unique?

LOYL Legacy is more than just clothing — it’s a mindset.

Every piece is designed with premium fabrics, bold detailing, and a focus on comfort and durability, so you can wear your confidence every day.
2. How do I choose the right size?

Each product page includes a detailed size chart to help you find your best fit.

If you’re between sizes, we recommend going one size up for a relaxed, streetwear-inspired silhouette.

Still unsure? Our support team is always here to help you pick the perfect size.
3. What sizes do you offer?

Currently, our apparel is available in sizes S to XXL.

We’re expanding our range soon to ensure every individual can wear LOYL with pride.
4. How long will my order take to arrive?
  • Orders are processed within 24–48 hours.
  • Delivery takes 3–5 business days for metro areas and 5–7 days for other regions.
  • You’ll receive an email and SMS with your tracking details once your order ships.
5. Do you offer international shipping?

For now, LOYL Legacy ships only within India.

International shipping is coming soon — stay tuned for updates and new regions.
6. Can I return or exchange my order?

Yes — we offer a 7-day easy return and exchange policy.

Items must be unused, unwashed, and in original packaging.

To start a return or exchange, simply contact us via our support page or email.
7. What if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

We’ll arrange a replacement or full refund as quickly as possible.
8. How can I track my order?

Once your order ships, you’ll receive a tracking link via email and SMS so you can follow your package in real time.
9. Are your products unisex?

Absolutely.

All LOYL Legacy designs are gender-neutral, created for anyone who embodies confidence, strength, and bold energy.
10. How should I wash and care for my LOYL Legacy apparel?

To preserve the quality and longevity of your piece:

  • Wash inside out with similar colors
  • Avoid bleach and tumble drying
  • Iron on low heat if necessary
11. Can I cancel or modify my order?

Orders can be canceled or changed within 12 hours of placement, provided they haven’t shipped yet.

Once shipped, cancellations aren’t possible — but you can still request a return after delivery.
12. Will sold-out products be restocked?

Most LOYL Legacy drops are limited edition.

Restocks are not guaranteed, so if you see something you love — don’t wait too long.